Shipping & Delivery Policy

At House of Laraib, we are committed to delivering your orders safely and as efficiently as possible. Please review our shipping and delivery terms below.

1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

• Processing time may vary depending on product availability, customization, or order volume.

2. Delivery Time

Within Pakistan:

• Stitched: 7–15 working days

• Unstitched: 4–6 working days

International Orders:

• Stitched: 7–15 working days

• Unstitched: 7–10 working days

• After dispatch, the courier may require an additional 4–8 working days, depending on the destination country and courier service.

Delivery timelines are estimates and may vary due to courier delays, customs clearance, public holidays, weather conditions, or other circumstances beyond our control.

3. Customs & Duties

• International orders may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country.

• Any customs duties, import taxes, or additional charges are the responsibility of the customer.

• House of Laraib is not responsible for delays caused by customs clearance or unpaid customs charges.

4. Shipping Charges

• Shipping charges are calculated at checkout based on your delivery location, order details, and selected shipping method.

• From time to time, House of Laraib may offer free shipping promotions. The applicable terms will be clearly mentioned on our website.

5. Shipping Method & Tracking

• We work with trusted courier partners to help ensure the safe and timely delivery of your order.

• Once your order has been dispatched, you will receive a tracking number via email or SMS, where applicable.

• Customers can use the tracking information to monitor their shipment.

6. Address Accuracy

Please ensure that your shipping address, phone number, email address, and other contact details are correct and complete when placing your order.

House of Laraib is not responsible for delays, failed deliveries, returns, or additional shipping charges resulting from an incorrect, incomplete, or inaccurate address or contact information provided by the customer.

If an order needs to be re-shipped due to incorrect information provided by the customer, additional shipping charges may apply.

7. Damaged Packages

If your package arrives damaged, please contact our customer service team within 48 hours of delivery.

Please provide clear photographs of the package, shipping label, packaging, and damaged product so that we can investigate the matter with the courier.

Claims submitted after the specified period may not be accepted.

8. Lost or Delayed Packages

If your shipment is lost or significantly delayed during transit, House of Laraib will coordinate with the relevant courier company to investigate the matter.

Delays caused by customs, courier operations, weather, public holidays, or other circumstances beyond our control may require additional time.

Customers may be required to cooperate with the courier and provide information needed to assist with an investigation.

9. Contact Us

For questions or concerns regarding your order, shipping, or delivery, please contact us:

Address: Lahore, Pakistan
Phone: +92 301 5149710
Email: info@houseoflaraib@gmial.com
Working Days/Hours: Monday To Friday: 10AM To 6PM

House of Laraib
Premium Pakistani Women’s Fashion | Worldwide Shipping